terms of service

payment

Orzya will invoice you for a minimum 25% (more may be required depending on the scope of the project, e.g. hiring actors, venues, equipment etc.) of the total budget at the time the contract is signed and agreed upon. The money paid will be a deposit for the project and will be non-refundable due to the payment going towards expenses of the project and time spent preparing and producing the project. The remaining money will be paid according to the agreed-upon schedule and will be billed upon deliverable acceptance and approval by you. A 5% late fee will be added for any missed payments by the client. This is an incentive for both Orzya and the client to meet deadlines of work and payments. Orzya holds the right to add additional costs if the budget exceeds the agreed-upon amount and/or the client asks for more changes than agreed upon in the contract.

errors

We can’t guarantee that our work will be error-free (we’re human!) so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them, however, glaring errors cannot be grossly negligent.

cooperation

We agree to use our best efforts to fulfil and exceed your expectations on the deliverables listed. You agree to aid us in doing so by making available to us needed information pertaining to your project and to cooperate with us in expediting the work. Alongside this, any work we do will be granted to be used as portfolio work on our website and social media platforms.

privacy

All clients who deal with our company are under our privacy protection and their personal data will be kept with the utmost confidentiality. With that said, our clients should also note that this policy does not in any way insinuate the existence of a partnership between the company and the client, and they will not be granted a stake with our company.

cancellation of services

You have the right to cancel or stop any and all plans or work in process. However, you agree to reimburse us for all costs and expenses we incurred prior to your change in instructions, and which relate to non-cancelable commitments, and to defend, indemnify and hold us harmless for any liability relating to such non-cancellable commitments. We agree to use our best efforts to minimize such costs and expenses.

right of amendment

Our clauses are subject to change in the near or far future. Our organisation holds the right to alter any of the clauses we have stated in this article. Therefore, we encourage all clients and customers to frequently check them and make sure they are satisfied, before ordering our services.

Please make sure you understand all the statements made above, before placing your order. If you are unclear, feel free to contact us at info@orzya.com. We will not be responsible for any irregularities with client services resulting from the client’s lack of understanding of our rules.